Contact: iclientconcierge@iymaa.com

1. Acceptance of terms

By accessing our website, joining our guest list, booking an appointment, or placing an order, you agree to these Terms and Conditions.

2. Eligibility

You confirm that you are legally able to enter into binding contracts and that any information you provide is accurate.

3. Products, pricing, and availability

We take care to describe products accurately. 

However:

Product details, images, and availability may change without notice

Prices are shown on the website and may be updated at any time

Obvious pricing or content errors may be corrected, including after an order is placed

4. Orders and contract formation

An order is an offer to purchase. We accept the order when we confirm dispatch, or when payment is captured and an order confirmation is issued, depending on our checkout flow and payment provider.

We may refuse or cancel orders for reasons including suspected fraud, stock limitations, or technical errors.

5. Payment

Payments are processed through secure third party payment providers. You agree to pay all charges associated with your order, including any applicable delivery fees and taxes shown at checkout.

6. Shipping and delivery

Delivery timeframes are estimates. Risk of loss typically transfers upon delivery to the address provided, subject to any mandatory consumer rights that apply in the country of delivery.

7. Returns and exchanges

Returns and exchanges are governed by our Shipping, Returns, and Exchanges Policy. That policy forms part of these Terms.

8. Appointments and atelier visits

Where we offer Atelier visits or appointments:

Appointments may be by request, confirmation, or invitation only

We may reschedule due to availability, events, or operational needs

Any special arrangements will be confirmed in writing

9. Intellectual property

All content on this website, including text, imagery, photography, film, logos, designs, and brand marks, is owned by IYMAA or licensed to us. You may not use, reproduce, or distribute it without written permission.

10. Acceptable use

You agree not to misuse the website, including:

Attempting unauthorised access to systems

Introducing malware, scraping, or interfering with site performance

Using content in a way that infringes intellectual property or privacy rights

11. Liability

To the extent permitted by applicable law:

We are not liable for indirect, incidental, or consequential losses

Our liability for direct loss is limited to the value of the products purchased in the relevant order

Nothing in these Terms limits liability where it cannot be limited under applicable law.

12. Governing law and jurisdiction

These Terms are intended to be applied in a way that respects applicable laws in Saudi Arabia and the UAE. Where mandatory consumer, e-commerce, or privacy rights apply based on your location or delivery destination, those rights remain unaffected.

Any disputes will be handled according to the laws and courts applicable to the contracting entity operating the website, subject to mandatory local consumer protections. If you want, I can tailor this clause once you confirm whether the legal entity is registered in Saudi Arabia or the UAE.

13. Changes to terms

We may update these Terms from time to time. The latest version will be posted on our website with the updated effective date.

14. Contact

For questions, requests, or complaints, contact clientconcierge@iymaa.com

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